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North America Queue Management System (QMS) Market 2021-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based,

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Aug 2022 - 121 Pages - From $2,900
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North America queue management system (QMS) market is projected to grow by 5.7% annually in the forecast period and reach $ 351.7 million by 2031, driven by the technological advancements and innovations, the increasing demand to improve staff efficiency and enhancement of customer experience, the rising need to manage customer traffic and customer service, and the growing adoption of cloud and mobile technology. 
Highlighted with 25 tables and 64 figures, this 121-page report “North America Queue Management System (QMS) Market 2021-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based, On-Premise), Application, End User, Organization Size, and Country: Trend Forecast and Growth Opportunity” is based on a comprehensive research of the entire North America queue management system (QMS) market and all its sub-segments through extensively detailed classifications. Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2018-2021 and provides forecast from 2022 till 2031 with 2021 as the base year. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
 
In-depth qualitative analyses include identification and investigation of the following aspects:
• Market Structure 
• Growth Drivers 
• Restraints and Challenges
• Emerging Product Trends & Market Opportunities
• Porter’s Fiver Forces
The trend and outlook of North America market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19 and Russia-Ukraine conflict. The balanced (most likely) projection is used to quantify North America queue management system (QMS) market in every aspect of the classification from perspectives of Component Type, Product Type, Queue Type, Deployment Mode, Application, End User, Organization Size, and Country. 
 
Based on Component Type, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. 
• Solutions
o Platform
o Software
• Services
o Managed Service
o Professional Service
 
Based on Product Type, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. 
• Virtual Queuing
• Linear Queuing
 
By Queue Type, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. 
• Structured Queue
• Unstructured Queue
• Kiosk Based Queue
• Mobile Queue
• Other Queue Types
 
By Deployment Mode, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. 
• Cloud-based System
• On-Premise System
 
By Application, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. 
• Appointment Management
• Query Handling
• In-Store Management
• Workforce Optimization
• Real-Time Monitoring
• Customer Service
• Reporting and Analytics
• Other Applications
 
By End User, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. 
• Retail and Consumer Goods
• Healthcare and Life Sciences
• Utility Service Providers and Airports
• BFSI
• Hospitality
• Government and Public Sector
• Transportation and Logistics
• IT and Telecom
• Other End Users
 
By Organization Size, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. 
• Small and Medium-Sized Enterprises
• Large Enterprises
 
Geographically, the following national/local markets are fully investigated:
• U.S.
• Canada
• Mexico 
For each key country, detailed analysis and data for annual revenue ($ mn) are available for 2021-2031. The breakdown of national markets by Component Type, Product Type and End User over the forecast years are also included.
 
The report also covers current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players.
Selected Key Players: 
Advantech Co., Ltd.
AKIS Technologies
ATT Systems Group
Aurionpro Solutions Limited
Lavi Industries
QLess, Inc.
Qmatic Group
Qminder Limited
Q-nomy Inc.
Qudini
SEDCO Holding
Seehash Software Pvt. Ltd.
Skiplino
Wavetec
XIPHIAS Software Technologies Pvt. Ltd
Xtreme Media Pvt. Ltd. 
(Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
 
1 Introduction 8
1.1 Industry Definition and Research Scope 8
1.1.1 Industry Definition 8
1.1.2 Research Scope 9
1.2 Research Methodology 12
1.2.1 Overview of Market Research Methodology 12
1.2.2 Market Assumption 13
1.2.3 Secondary Data 13
1.2.4 Primary Data 13
1.2.5 Data Filtration and Model Design 14
1.2.6 Market Size/Share Estimation 15
1.2.7 Research Limitations 16
1.3 Executive Summary 17
2 Market Overview and Dynamics 20
2.1 Market Size and Forecast 20
2.1.1 Impact of COVID-19 on World Economy 22
2.1.2 Impact of COVID-19 on the Market 24
2.2 Major Growth Drivers 26
2.3 Market Restraints and Challenges 29
2.4 Emerging Opportunities and Market Trends 32
2.5 Porter’s Fiver Forces Analysis 36
3 Segmentation of North America Market by Component Type 40
3.1 Market Overview by Component Type 40
3.2 Solutions 42
3.3.1 Platform 44
3.3.2 Software 45
3.3 Services 46
3.3.1 Managed Service 47
3.3.2 Professional Service 48
4 Segmentation of North America Market by Product Type 49
4.1 Market Overview by Product Type 49
4.2 Virtual Queuing 51
4.3 Linear Queuing 52
5 Segmentation of North America Market by Queue Type 53
5.1 Market Overview by Queue Type 53
5.2 Structured Queue 55
5.3 Unstructured Queue 56
5.4 Kiosk Based Queue 57
5.5 Mobile Queue 58
5.6 Other Queue Types 59
6 Segmentation of North America Market by Deployment Mode 60
6.1 Market Overview by Deployment Mode 60
6.2 Cloud-based System 62
6.3 On-Premise System 63
7 Segmentation of North America Market by Application 64
7.1 Market Overview by Application 64
7.2 Appointment Management 66
7.3 Query Handling 67
7.4 In-Store Management 68
7.5 Workforce Optimization 69
7.6 Real-Time Monitoring 70
7.7 Customer Service 71
7.8 Reporting and Analytics 72
7.9 Other Applications 73
8 Segmentation of North America Market by End User 74
8.1 Market Overview by End User 74
8.2 Retail and Consumer Goods 77
8.3 Healthcare and Life Sciences 78
8.4 Utility Service Providers and Airports 79
8.5 BFSI 80
8.6 Hospitality 81
8.7 Government and Public Sector 82
8.8 Transportation and Logistics 83
8.9 IT and Telecom 84
8.10 Other End Users 85
9 Segmentation of North America Market by Organization Size 86
9.1 Market Overview by Organization Size 86
9.2 Small and Medium-Sized Enterprises 88
9.3 Large Enterprises 89
10 North America Market 2021-2031 by Country 90
10.1 Overview of North America Market 90
10.2 U.S. 93
10.3 Canada 96
10.4 Mexico 98
11 Competitive Landscape 100
11.1 Overview of Key Vendors 100
11.2 New Product Launch, Partnership, Investment, and M&A 103
11.3 Company Profiles 104
Advantech Co., Ltd. 104
AKIS Technologies 106
ATT Systems Group 107
Aurionpro Solutions Limited 108
Lavi Industries 109
QLess, Inc. 110
Qmatic Group 111
Qminder Limited 112
Q-nomy Inc. 113
Qudini 114
SEDCO Holding 115
Seehash Software Pvt. Ltd. 116
Skiplino 117
Wavetec 118
XIPHIAS Software Technologies Pvt. Ltd 119
Xtreme Media Pvt. Ltd. 120
RELATED REPORTS 121
List of Tables:
 
Table 1.  Snapshot of North America Queue Management System Market in Balanced Perspective, 2021-2031 18
Table 2. World Economic Outlook, 2021-2031 23
Table 3.  Main Product Trends and Market Opportunities in North America Queue Management System Market 32
Table 4. North America Queue Management System Market by Component Type, 2021-2031, $ mn 40
Table 5. North America Queue Management System Market: Solutions by Type, 2021-2031, $ mn 42
Table 6. North America Queue Management System Market: Services by Type, 2021-2031, $ mn 46
Table 7. North America Queue Management System Market by Product Type, 2021-2031, $ mn 49
Table 8. North America Queue Management System Market by Queue Type, 2021-2031, $ mn 53
Table 9. North America Queue Management System Market by Deployment Mode, 2021-2031, $ mn 60
Table 10. North America Queue Management System Market by Application, 2021-2031, $ mn 64
Table 11. North America Queue Management System Market by End User, 2021-2031, $ mn 74
Table 12. North America Queue Management System Market by Organization Size, 2021-2031, $ mn 86
Table 13. North America Queue Management System Market by Country, 2021-2031, $ mn 91
Table 14. U.S. Queue Management System Market by Component Type, 2021-2031, $ mn 95
Table 15. U.S. Queue Management System Market by Product Type, 2021-2031, $ mn 95
Table 16. U.S. Queue Management System Market by End User, 2021-2031, $ mn 95
Table 17. Canada Queue Management System Market by Component Type, 2021-2031, $ mn 97
Table 18. Canada Queue Management System Market by Product Type, 2021-2031, $ mn 97
Table 19. Canada Queue Management System Market by End User, 2021-2031, $ mn 97
Table 20. Mexico Queue Management System Market by Component Type, 2021-2031, $ mn 99
Table 21. Mexico Queue Management System Market by Product Type, 2021-2031, $ mn 99
Table 22. Mexico Queue Management System Market by End User, 2021-2031, $ mn 99
Table 23. Advantech Co., Ltd.: Company Snapshot 104
Table 24. Advantech Co., Ltd.: Business Segmentation 105
Table 25. Advantech Co., Ltd.: Product Portfolio 105
 
 
 
 
List of Figures:
 
Figure 1. Research Method Flow Chart 12
Figure 2. Bottom-up Approach and Top-down Approach for Market Estimation 15
Figure 3. North America Market Forecast in Optimistic, Conservative and Balanced Perspectives, 2021-2031 17
Figure 4. Industry Value Chain Analysis 20
Figure 5. North America Queue Management System Market, 2021-2031, $ mn 21
Figure 6. Impact of COVID-19 on Business 24
Figure 7. Primary Drivers and Impact Factors of North America Queue Management System Market 26
Figure 8. Primary Restraints and Impact Factors of North America Queue Management System Market 29
Figure 9. Investment Opportunity Analysis 33
Figure 10. Porter’s Fiver Forces Analysis of North America Queue Management System Market 36
Figure 11. Breakdown of North America Queue Management System Market by Component Type, 2021-2031, % of Revenue 41
Figure 12. North America Addressable Market Cap in 2022-2031 by Component Type, Value ($ mn) and Share (%) 41
Figure 13. North America Queue Management System Market by Component Type: Solutions, 2021-2031, $ mn 42
Figure 14. North America Queue Management System Market by Solutions: Platform, 2021-2031, $ mn 44
Figure 15. North America Queue Management System Market by Solutions: Software, 2021-2031, $ mn 45
Figure 16. North America Queue Management System Market by Component Type: Services, 2021-2031, $ mn 46
Figure 17. North America Queue Management System Market by Services: Managed Service, 2021-2031, $ mn 47
Figure 18. North America Queue Management System Market by Services: Professional Service, 2021-2031, $ mn 48
Figure 19. Breakdown of North America Queue Management System Market by Product Type, 2021-2031, % of Sales Revenue 50
Figure 20. North America Addressable Market Cap in 2022-2031 by Product Type, Value ($ mn) and Share (%) 50
Figure 21. North America Queue Management System Market by Product Type: Virtual Queuing, 2021-2031, $ mn 51
Figure 22. North America Queue Management System Market by Product Type: Linear Queuing, 2021-2031, $ mn 52
Figure 23. Breakdown of North America Queue Management System Market by Queue Type, 2021-2031, % of Sales Revenue 54
Figure 24. North America Addressable Market Cap in 2022-2031 by Queue Type, Value ($ mn) and Share (%) 54
Figure 25. North America Queue Management System Market by Queue Type: Structured Queue, 2021-2031, $ mn 55
Figure 26. North America Queue Management System Market by Queue Type: Unstructured Queue, 2021-2031, $ mn 56
Figure 27. North America Queue Management System Market by Queue Type: Kiosk Based Queue, 2021-2031, $ mn 57
Figure 28. North America Queue Management System Market by Queue Type: Mobile Queue, 2021-2031, $ mn 58
Figure 29. North America Queue Management System Market by Queue Type: Other Queue Types, 2021-2031, $ mn 59
Figure 30. Breakdown of North America Queue Management System Market by Deployment Mode, 2021-2031, % of Revenue 61
Figure 31. North America Addressable Market Cap in 2022-2031 by Deployment Mode, Value ($ mn) and Share (%) 61
Figure 32. North America Queue Management System Market by Deployment Mode: Cloud-based System, 2021-2031, $ mn 62
Figure 33. North America Queue Management System Market by Deployment Mode: On-Premise System, 2021-2031, $ mn 63
Figure 34. Breakdown of North America Queue Management System Market by Application, 2021-2031, % of Revenue 65
Figure 35. North America Addressable Market Cap in 2022-2031 by Application, Value ($ mn) and Share (%) 65
Figure 36. North America Queue Management System Market by Application: Appointment Management, 2021-2031, $ mn 66
Figure 37. North America Queue Management System Market by Application: Query Handling, 2021-2031, $ mn 67
Figure 38. North America Queue Management System Market by Application: In-Store Management, 2021-2031, $ mn 68
Figure 39. North America Queue Management System Market by Application: Workforce Optimization, 2021-2031, $ mn 69
Figure 40. North America Queue Management System Market by Application: Real-Time Monitoring, 2021-2031, $ mn 70
Figure 41. North America Queue Management System Market by Application: Customer Service, 2021-2031, $ mn 71
Figure 42. North America Queue Management System Market by Application: Reporting and Analytics, 2021-2031, $ mn 72
Figure 43. North America Queue Management System Market by Application: Other Applications, 2021-2031, $ mn 73
Figure 44. Breakdown of North America Queue Management System Market by End User, 2021-2031, % of Revenue 74
Figure 45. North America Addressable Market Cap in 2022-2031 by End User, Value ($ mn) and Share (%) 75
Figure 46. North America Queue Management System Market by End User: Retail and Consumer Goods, 2021-2031, $ mn 77
Figure 47. North America Queue Management System Market by End User: Healthcare and Life Sciences, 2021-2031, $ mn 78
Figure 48. North America Queue Management System Market by End User: Utility Service Providers and Airports, 2021-2031, $ mn 79
Figure 49. North America Queue Management System Market by End User: BFSI, 2021-2031, $ mn 80
Figure 50. North America Queue Management System Market by End User: Hospitality, 2021-2031, $ mn 81
Figure 51. North America Queue Management System Market by End User: Government and Public Sector, 2021-2031, $ mn 82
Figure 52. North America Queue Management System Market by End User: Transportation and Logistics, 2021-2031, $ mn 83
Figure 53. North America Queue Management System Market by End User: IT and Telecom, 2021-2031, $ mn 84
Figure 54. North America Queue Management System Market by End User: Other End Users, 2021-2031, $ mn 85
Figure 55. Breakdown of North America Queue Management System Market by Organization Size, 2021-2031, % of Revenue 86
Figure 56. North America Addressable Market Cap in 2022-2031 by Organization Size, Value ($ mn) and Share (%) 87
Figure 57. North America Queue Management System Market by Organization Size: Small and Medium-Sized Enterprises, 2021-2031, $ mn 88
Figure 58. North America Queue Management System Market by Organization Size: Large Enterprises, 2021-2031, $ mn 89
Figure 59. Breakdown of North America Queue Management System Market by Country, 2021 and 2031, % of Revenue 91
Figure 60. Contribution to North America 2022-2031 Cumulative Market by Country, Value ($ mn) and Share (%) 92
Figure 61. U.S. Queue Management System Market, 2021-2031, $ mn 94
Figure 62. Canada Queue Management System Market, 2021-2031, $ mn 96
Figure 63.  Queue Management System Market in Mexico, 2021-2031, $ mn 98
Figure 64. Growth Stage of North America Queue Management System Industry over the Forecast Period 100

 

 
 

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